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What Is Discount Movers?
Discount Movers Moving Help is an online marketplace that connects you to quality laborers. Discount Movers Moving Help Service Provider(s) provide their moving services for a set price listed on our web site. You select which laborer you want based on the reviews they have established by providing their services to other families.
To use Discount Movers Moving Help it’s as easy as:
1. Read Reviews of the mover you choose
2. Choose your mover, book , and put a card on file
3. Discount Movers Moving Help will charge you a $35 deposit to reserve your move
4. Discount Movers Moving Help contacts you! Talk to your Discount Movers Moving Help Service Provider(s) to work out all the scheduling details.
5. When the job is done to your satisfaction, Discount Movers Moving Help will contact you and verify hours of service provided and charge you accordingly. It was emailed to you at the time of checkout.
6. Provide the next family with all the details of how outstanding your Discount Movers Moving Help Service Provider(s) performed.
How do I pay my movers?
I am glad you asked, it is your assurance that all the work is done to your satisfaction! Discount Movers Moving Help will call you to verify hours of the move and charge you accordingly. Discount Movers Moving Help will never release that information without your permission, you are in control of making sure you are happy with the work performed BEFORE the Discount Movers Moving Help Service Provider(s) are paid.
Can’t remember who your service provider is?
Easy, it’s located on your receipt, and we also included it in your confirmation email or text. If you lost your receipt and trashed your email, no problem, sign into your Customer Account it is also available there. If you selected the text message alert option when ordering you can also find it there.
Does Discount Movers Moving Help Service Provider(s) provide a TRUCK or SUPPLIES?
If you choose a mover, yes we provide EVERYTHING, except BOXES
No, not for LABOR ONLY, we are a connection to labor only services.
What if a Discount Movers Moving Help Service Provider doesn’t SHOW UP?
It’s best to be proactive, Discount Movers Moving Help Service Provider will call to confirm the day before and confirm scheduling.
What if a Discount Mover Moving Help Service Provider DAMAGES my property?
Your Payment ensures you’re in control. Communicate with your Discount Movers Moving Help Service Provider and find the best resolution to any problems that arise. Discount Movers Moving Help Service Provider are motivated to satisfy the customer since they don’t get paid until issues are resolved
How many HOURS do I need?
A standard moves take anywhere from 2-8 hours. Every move is unique. You can access our Estimator Tool to help determine the number of hours needed based on the size of your home. Just remember some variables may increase your time needed, such as: stairs, heavy or bulky items, disassembling, and special placement of items.
Why a MINIMUM of 2 or 3 Hours?
Our Discount Movers Moving Help Service Provider(s) need to have a minimum of 2 hours to make it economically feasible to perform a quality service.
What if I UNDERESTIMATED the time I need?
No problem,we will continue to work till the job is complete and will add the hours of service once finished.
What if I OVERESTIMATED the time needed?
Your Discount Movers Moving Help Service Provider(s) are there to help you, ask if they can help with something else you would rather not do yourself, such as: clean up, unpacking, and organizing. Take advantage of the time you have your Discount Movers Moving Help Service Provider(s) because they are paid for the time requested regardless of actual hours worked.
Can I tip my Discount Movers Moving Help Service Provider(s)?
Yes, we encourage tipping!
How do I CANCEL my order?
Access your Customer Account to cancel your order, you will be charged $35 cancellation fee.
Are Moving Help® Service Provider Bonded or Insured?
Discount Movers Moving Help is a MarketPlace, Discount Movers Moving Help Service Provider(s) are not required to be bonded or insured.
We do not sell or trade any information with any non-affiliated companies. We only share the minimum information needed to complete your service with your Moving Help Service Provider(s).
MovingHelp.com’s CUSTOMER AGREEMENT
Your agreement with Discountmoverssac.com’s outlines important legal information, terms, and conditions of service. Please take the time to read your Customer Agreement.
What if the Moving Help® Service Provider is done and I am not happy?
As the Discount Movers Moving Help Service Provider is only paid once your move is complete and you are satisfied. It is essential to resolve any issues you may have before payment is resolved. If the Discount Movers Moving Help is finished earlier than the booked time, consider having them do other work during the move in, such as taking boxes and items to the trash and general cleanup or even maybe have them do some furniture assembly. If the issue is related to damage, then discuss the reimbursement amount with the Discount Movers Moving Help Service Provider and discuss in return for an agreed upon amount. If the service wasn't to your liking, you tell the Discount Movers Moving Help Service Provider what they need to do to make the situation right. Be flexible and realistic with a resolution, but be firm, you are in control